Please see the product listing page to view a live "ships by" estimate :-)

There is a 7 business day processing time for all handmade goods.

If you have an important event or need your order sooner than the standard processing time, please email hello@shopfoxmoth.com for support.

Yes! We ship worldwide.

Please keep in mind that import taxes and duties are the responsibility of the buyer. We are not able to prepay any fees on behalf of the buyer and all international packages will include an itemized packing slip as required by law.

If you'd like to learn more about what taxes or duties may apply to your order, we recommend reaching out to your local postal service or customs office for more information 💛

We kindly ask that you do NOT guess your dog's measurements or size -- thank you! 🐾

While some of our products, such as bandanas or buckle collars, are adjustable in size, some of our specialized product lines (such as slip-on collars) are not adjustable in size so accurate sizing is crucial!

We recommend using a tape measure or a piece of string to measure your dog near the base of their neck, where a bandana or collar would naturally rest. Please ensure you can fit at least 2 fingers between the tape measure and your dog's neck so there's plenty of breathing room.

Size Charts Linked

Here is a link to a more detailed sizing guide for our slip-on collars which require two measurements, a neck size and a head size -- Slip Collar Size Guide

Here is a link to our detailed bandana size guide, please note: if your pup is between sizes or extra fluffy, we recommend sizing up :) -- Bandana Size Chart

What's an adventure without a little mess? At FoxMoth, we believe our accessories should be as easy to care for as they are fun to wear which is why our bandanas are machine washable!

Spot clean small stains with a fabric pen or toss your bandana in the washer for a deep clean. For best results, we recommend laying your bandana flat to air dry and ironing from the back.

At FoxMoth, we don't believe in ruff drafts, we believe in getting it right the first time! 🐾

Due to the handmade and made-to-order nature of our products, returns/exchanges are only accepted if there is an error with your order on our end.

We kindly ask that you double-check your pup's neck size before ordering as each product is custom-made for your pet and we're not able to offer refunds or exchanges for incorrect sizing unless the error was on our end.

We stand by our work and want you to feel confident in your order. If something looks off or isn't quite right, please don't hesitate to reach out so we can make it right!

If you have any questions or want to get in touch, please don't hesitate to email hello@shopfoxmoth.com or reply to your order confirmation email to get started :-)